Western Union reviews

3.4

57% would recommend to a friend

(2,935 total reviews)
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Devin McGranahan

50% approve of CEO

49% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Sep 11, 2014

Western Union - a great job with a few caveats.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are insane - great PTO, good Bonus plan (if financial targets are met), tuition reimbursement, etc. Good team members, great location, relaxed-but-still-professional atmosphere. Amazingly good work/life balance.

Cons

As with any for-profit corporation, quarterly earnings and re-orgs put most teams on edge and in fear of layoffs. We have just turned the corner from a major transformation/re-org effort, and it seems to be paying off, but it doesn't eliminate the fear of layoffs if we have a bad quarter.

1.0
Sep 8, 2014

Horrible Toxic Work Enviroment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are OK, but that's about it. Depending on hat department your in you might have very little to do. Which for some might be a perk, but not for me.

Cons

Management has serious issue with honesty and integrity. Two of the members of my department quit due to bulling from my manager. I went to HR with similar issues, HR dismissed the idea that anything could be happening. When I showed them emails from the employees that quite they ignored them. When I stated that one of the prior employees that quite said that she had gone to HR with similar issues, they stated that the information was confidential. If you complain you get labeled as a bad employee and you get retaliated against. My manager has actually been keeping information on policy changes from me so I can't do my job properly. The internal politics of the organization is absurd, brown nosing counts for far more than anything else in getting ahead. The above manager actually received an internal commendation for his "good work". Another manager promised me extra training and career development if I took on extra work. Afterwords, the manager had miraculous amnesia. Next time this manager promised it, I asked for it in writing. He absurdly denied having ever made the promise, that he had just made. The same manger above claimed that he knew of no plans for layoffs. A few months latter, it turns out that sure enough he was aware of planned layoffs. Upper management is in a state of dysfunctional narcissism, despite having gotten repeated poor reviews in internal employee surveys, the company hasn't made any changes and appears to be getting worse. I know several employees who have stated that working here has caused them depression. Systems and processes are absurdly manual, bureaucratic, and out of date. They actually seem to be getting more bureaucratic with time. I'm looking at an opportunity elsewhere had will hopefully get out of this toxic environment in 2 months or so.

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Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.