Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

57% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and vacation time" ((in 207 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 197 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 169 reviews)); "Good salary and esxpections of work" ((in 128 reviews)); "Good environment and culture" ((in 128 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

57% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

50% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Aug 22, 2014

Proceed with Caution!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, good pay.

Cons

Crippled with process and procedure. No perceived technology or business strategy or vision.

2.0

Aug 17, 2014

Cost Over Quality

Customer service

Recommend

CEO approval

Business Outlook

Pros

Multicultural work environment and flexible work hours.

Cons

Seniority plays an important part in daily operations. No clear path of professional development.

4.0

Aug 15, 2014

Decent employer trying to merge three company cultures in the last few years. Doing a good job generally.

Technical

Recommend

CEO approval

Business Outlook

Pros

Good work life balance. Great people to work with. While not that innovative, it has solid knowledge of its field, and can produce new products. Good offices in nice buildings with great commuting connections. Good modern benefits. Not an employer who forces or condones too much overtime.

Cons

Too much process. Too much management, too many layers. Could produce many better projects with better leadership in place. Sometimes the company doesn't understand the import of its decisions, and it should listen to the ground level more.

Viewing 2716 - 2718 of 2,934 Reviews

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Jobs at Western Union

Product Manager, Compliance Systems & Analytics

Personalization & Engagement Product Manager

Vereinigte Staaten von Amerika

$120K - $150K /yr

(Employer provided)

View job

Regional Sales Support

Major Incident Manager

Senior Sales Operations Specialist