Western Union reviews

3.4

56% would recommend to a friend

(2,930 total reviews)
avatar

Devin McGranahan

49% approve of CEO

48% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Aug 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance. The employees are a pleasure to work with and, in general, are knowledgeable in their respective fields.

Cons

Little to no job progression/advancement prospects (unless you are in with the right people). Jobs which would be best filled internally are filled by external candidates. Too much bureaucracy and red tape - all decisions need excessive, multiple sign off so nothing ever gets done. Everything seems to need sign-off from the USA - even if the country of impact is in Europe/elsewhere. You end up feeling that this need to jump through multiple hoops is only for the benefit of keeping US VPs/AVPs in a job. Cost cutting and budget restrictions mean 'back office/support' teams are under-resourced, but there is always enough money to take on new frontline sales staff without thinking about how the additional sales will be supported. General morale is poor.

1.0
Aug 7, 2013

From best to worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good health and medical benefits.

Cons

Staffs unclear of future. High turnover. Not appreciated and taken for granted. Empty promises from higher management but never deliver. Promotion is based on how much your boss like you and your performance during off sites and dinner and dance.

1.0
Aug 7, 2013

HR Manager

Recommend
CEO approval
Business Outlook

Pros

Competitive salary and good budget authority

Cons

Very weak management = tenured managers who intend on keeping their jobs until retirement

Viewing 2803 - 2805 of 2,930 Reviews

Glassdoor has 3,786 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.