Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)
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Devin McGranahan

51% approve of CEO

49% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Mar 14, 2025

Great company!

Recommend
CEO approval
Business Outlook

Pros

Full benefits for full-time employees

Cons

Limited benefits for contractors, Complex processes for contractors

2.0
Mar 14, 2025

Not doing too good

Recommend
CEO approval
Business Outlook

Pros

1. Flexible work arrangements 2. Good base pay 3. Open to improvements and enhancements 4. Taps into employees' strengths

Cons

1. Non-competitive pricing puts WU at a huge disadvantage in the long term 2. New C-Suite crew is not performing well (whole team replaced in 2021-2023) 3. Lots of job dissatisfaction and retrenchments 4. Absolutely horrible pay adjustments and bonus (3% pay increment and less than 1 month bonus) 5. Feel a strong disconnect with the broader global team 6. Messy job allocation amongst different teams with unintuitive coverage over certain regions

Viewing 289 - 291 of 2,935 Reviews

Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.