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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      46% would recommend to a friend

      (9,136 total reviews)
      avatar

      Louie Pastor

      89% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,136 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      9K reviews
      4.0
      Jun 14, 2013

      Good company to work for

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, great workforce, training available, good technology

      Cons

      CEO does not care about anything but stock price, little investment in technology

      4.0
      Jun 7, 2013

      Customer Service Specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Xerox Services has an extensive training course from entry level to core training. Ongoing education focused on where improvement is most needed. They provide the tools and it is up to you to utilize them. Great "team" environment where everyone works together to assist and lend a hand.

      Cons

      Very strict schedule which is normal for a call center. You must adhere to your schedule so it does not affect the service level. No salary increase for each new discipline you learn. You could have 5 disciplines and another person is only trained in 1 but you'll make the same salary. Even a slight increase would be great for moral but the education you receive is free so I guess it balances out.

      3.0
      Jun 3, 2013

      Endless Opportunity

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is endless opportunity to take on new and challenging responsibilities. The ability to wear multiple hats with a wide range of responsibility. Lots of great people working together to make the impossible possible. Strong Mid-Level Management with talented delivery personnel.

      Cons

      Blanket approach to solving problems. Pay freezes, Furloughs and Highering freezes are common so as to minimize the the need for reductions in force, that is to minimize but not eliminate. Offshoring internal employees is common when possible.

      Viewing 9070 - 9072 of 9,136 Reviews
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      ReviewsXerox reviews

      Glassdoor has 10,146 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.