Xerox reviews

3.3

46% would recommend to a friend

(9,137 total reviews)
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Louie Pastor

89% approve of CEO

33% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

9K reviews
1.0
Jun 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Opportunity to broaden skills, ok salary but not if you consider the hours you must work.

Cons

Upper level Management is clueless and desires to stay that way. Benefits are almost nill and continue to spiral down. I expect that next coming year there will be zero health benefits. We almost don't have any now unless something catastrophic happens because the deductible is so high and everything including Prescriptions are subject to the deductible. The continual decrease in workforce as well as "restructuring" causes what used to be a 40 hr workweek to be an 80 hr workweek and still the job isn't done.

2.0
Jun 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Tons of flexibility, good level of ownership, unique challenges, a fading "small company owned by a big company" feel, 24/7 business so work hours are very flexible, intelligent and resourceful development staff. Friendly environment. Decent benefits through corporate Xerox with easy-to-use (mostly) online tools for benefits management. Can work remotely.

Cons

Too much "hackery", development compromises to minimize delivery time outweigh good product design, very difficult to move anywhere once you're established, mostly business-oriented upper management that do not consider technical implications, very stagnant job growth, relatively non-competitive for wages and benefits, recent merger with ACS has caused several internal changes and commensurate compensation policies. Very little recognition for tasks of scaling difficulty, 24/7 on-call support mandatory generally at the whim of delivery requirements. Constant shift in priorities and fluid requirements makes it difficult to finish projects. Large disjunction between development teams, lots of segregation and redundancy. Lots of workspace shifting. No clear direction, non-uniform development standards and tools for various technologies. Outdated / non-development workstations. One raise in 6 years with decline in benefits and bonus potential. Thin-stretched team sizes with a low in-flux of new developers. Constant feeling of "work-debt" as a result to understaffed teams and constant shifting in priorities, leaving for too much unfinished work and shifting of gears. Morale seems a bit low lately, and they've been having issues with retention (see above). Lack of authority at times, some departments do not lend well to providing information unless you follow loosely-defined protocols. Too much he said, she said, and too many conflicts for what people want with often murky direction from management. Very high accountability/responsibility requirements and expectations, punitive culture for "failures" to meet them. Primitive or sub-par implementations of formal development pipelines with lots of variation by department. Extensive responsibilities without fair compensation. Technology usage is scattered and not always compatible between departments.

1.0
Apr 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Pretty much none. Great place when it was first acquired by Xerox and was in growth mode, but has gotten ugly over the past few years.

Cons

The senior management is a disaster! Great client service managers that work tirelessly for decent pay, but up to 80+ hours a week at times. If you sign on with this company, get ready to give up work/life balance completely. No recognition for most people that work there. They basically promise the client whatever is needed to close the deal and then just crush the client managers. A lot of favoritism. The technology is mediocre at best.

Viewing 100 - 102 of 9,137 Reviews

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