Zara reviews

3.3

51% would recommend to a friend

(9,551 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,551 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Feb 4, 2012
Recommend
CEO approval
Business Outlook

Pros

The Fashion is amazing. They train their employees well.

Cons

The gossip spreads like wildfire, the customers are super rude, there is only a 20% discount and the scheduling is terrible if you are looking to work full time. Management is often replaced every couple of months.

1.0
Feb 3, 2012
Recommend
CEO approval
Business Outlook

Pros

being able to see the new seasonal collection

Cons

Uniform aka the uncomfortable shoes, the elevator music, low pay, little discount (15%), lack of communication.

1.0
Jan 31, 2012
Recommend
CEO approval
Business Outlook

Pros

-clothes (but less and less unfortunately) -discount 15% before tax -uniforms so you don't have to dirty your clothes, nice!

Cons

-no benefits -the biggest problem at Zara is communication. The managers don't know how to communicate (store managers and head office), they need to be trained. They ask people to do things but they don't agree on how to do them. One wants it like this, the other one wants it like that, so you never know how to do it, who you can trust and well it is your fault! -Another one is fairness. There's no equity when it comes to treating/promoting people (and promotion is not really common at Zara), no matter how good you are at your job. You never know if you can trust your manager. I saw so many people ( sales associates and managers) who were not fair to other people than now I can say there's something wrong in this company. After working at Zara, I worked in another company, I can tell you the environment was way better!

Viewing 9493 - 9495 of 9,551 Reviews

Glassdoor has 15,302 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.