I applied online. The process took 2 days. I interviewed at ASDA
Interview
Had to fill in an online situational judgement questionnaire, selecting what option I was "most likely" to do and the one I was "least likely" to do. Was things like what would you do if a customer approached you and you're busy, etc. Was invited to attend an "Asda magic" session, wasn't told the time so I had to ring up and ask them. When I eventually got through to them they said they'd ring me back and they did, very quickly. Actual event was teambuilding- group of about 20 which they said was the largest they'd had this season. Given name badges and played "people bingo", we were given statements like "I am a cat person" and had to ask people if that statement was true for them, if it was we had to cross out that statement and write their name. Then we were given a list of fundraising activities and asked to decide in groups what asda should do this year, after 10 minutes someone had to stand up from each group and say your ideas- I didn't volunteer for this and maybe I should have! Then we were split into two groups and had to go around the shop floor and identify which products were being promoted for Christmas, how they were being promoted and how they could better be promoted. Again one person had to feedback to the other group. We then to fill in flexibility questionnaires saying when we could work and if we had any holidays booked in the next 12 months. We were told if we'd been successful we'd recieve a call back to go for a 1:1 interview and trial shift- I haven't yet so imagine I haven't been successful, possibly due to not volunteering myself to feedback on behalf of the group etc- so I would say definitely volunteer yourself for things if you want the job!
One thing we were told is if you're applying near Christmas, you're guaranteed hours for Christmas but not after Christmas (even if you apply for a "permanent job") but you're kept on record and if they need people they'll ask you in.
EDIT: Got called back for a 1:1 interview and "have a go". Interview very short and sweet, but be prepared.
Interview questions [1]
Question 1
How can Asda better promote Christmas products better? Fundraising ideas for this year? How does asda keep costs low (for the business?)
I applied online. The process took 1 day. I interviewed at ASDA (Manchester, England) in Dec 2013
Interview
Group panel discussion, bouncing questions and answers off one-another. This was followed by a 1:1 interview. Interview followed by group 'activity'. Activity was a bizarre advertisement kind of setup, to sell some kind of product. Had about 20 minutes to come up with a 30 second blip.
Applied for job and they phoned me back to go in for a group interview. It was pretty relaxed for the most part, we had to make something from balloons and tape and after that we had a walk around. Heard back a few days later went in for a 1 on 1 also pretty simple and got the job after that. Throughout the process just seem as involved and outgoing as possible and you will be fine, absolutely nothing to nervous about.
Interview questions [3]
Question 1
How would you deal with a customer who was annoyed the product they wanted wasn't available.