I applied online. The process took 1+ week. I interviewed at ASDA (London, England) in Oct 2016
Interview
Magic group assessment process. They put us into groups and asked us to introduce the person next to you and other tasks.They had a form to fill out and then were put into groups with group activities to find how well we can communicate It's very easy however it does take a while (1 to 2 hours).
Interview questions [3]
Question 1
What is the persons name, what they applied for, an interesting fact and what cartoon character they would be.
We were put into groups and asked to build a free standing object that has a purpose. Your group is asked a height before they tell you the task and ask you to build it out of straws. You are given 20 minutes when it's actually 10, they then add cellotape and cups after 2 mins. Then they tell you each straw must have a knot.
I applied online. The process took 5 days. I interviewed at ASDA (Doncaster, England) in Sep 2016
Interview
Applied online, was sent to a small 40 or so question ASDA personality test. It asks questions regarding "which of the following statements descibes you better" and questions which asks what your prioritise in certain scenarios, e.g "A customer has fallen and injured themselves, which do you do first?" Common sense and always putting customer needs first makes the test pretty simple.
Next I was invited via phone call to an interview a day after I applied, which may not be the case for some stores but i was pleased with how quick this was. It was a group interview with the "Personnel Manager" and other section leaders which were switched out throughout the interview as they were needed in their departments. The group interview had about 14 candidates for different roles in the store gather around a table and were in turn asked to do activities like describing the person next to you to the group and other small talk around the table marshalled by the personnel manager. Informal and a good ice breaker to make you feel more comfortable.
We were then divided into 2 groups and asked to look around the store for promotions and offers and come up with group ideas with pros and cons for these on a sheet that was given to us prior. This was watched over by 2 section leaders who follow you and take notes on who is engaging and trying to be active in the team. After completing this we were asked to get a product and act out an advert for it. We were given 15 minutes to prepare and then asked to perform infront of the group in the same teams. Then some form filling in about available working hours and departments and we were sent away.
Another phone call invited me to a formal interview a day later, this was conducted by the General Store Manager and the Personnel manager I had met in the group interview. They created a comfy atmosphere in which they ask about yourself and press on relevant information you give them. Examples are that i was descirbing my previous job and when appropriate they would ask for more detail on like "How would you colleagues describe you in 1 word", "What did you find was difficult about your previous job" and "Why retail/customer service?" I answered honestly and came away thinking i probably should have been answering with more keywords rather than brute honesty. I described myself as "daft" and straight after just thought "Why the hell did i say that over "hardworking"..
I was called the next day after the interview to offer me a place, it was an very quick experience.
Interview questions [2]
Question 1
What made you want to work in Retail / Customer Service?
I applied online. The process took 5 days. I interviewed at ASDA (Dudley, England) in Oct 2016
Interview
Filled out questionnaire online , then next day I received a call to go to an assessment , it wasn't until I googled that I found out what It was and I became nervous as it's my idea of hell, group interviews etc I even lost sleep worrying. I did go though and once I'd realised we were all in the same boat (about 25 of us, all ages) I began to relax. There were about four assessors watching us with clip boards , First task was to pick a letter of the alphabet and then think of a tree , we had to arrange ourselves into alphabetical order and say why we chose that tree and why we want to work for Asda . Second task: we were split into fours and we had to make a tower out of three pages of newspaper , straws ,sellotape and a ballon. We were then taken on the shop floor by our assessor and we were given the task to look for autumnal things , how we would change them and is there anything missing what would make it better. After that we were took back to fill out flexibility forms , we were asked what hours we could do and tick the boxes of what jobs we would like , all this took two hours and I'll be honest not as bad as I thought , the time flew by and our assessor was lovely , he really helped us if he thought me missed points out of the tasks . If I could give you tips , If like me you are worried about things like this , it's not as bad as it's sounds it's quite fun , smile a lot , and look interested , I was watching some candidates and they looked so bored to be there , so the assessors must've noticed too ! Don't be a wall flower , talk loud so they can hear you are trying in group tasks , it's easy to not get noticed with other loud talkers , just have fun , what do you have to lose