AT&T CSR interview questions

I first had the interview over the internet while on the phone with a bunch of other people, listening about the job. Then I was scheduled for testing which will last about 3hrs. The test was ok, started out with sentences with words and you figure out their meanings, Then, what is the best answer on how I feel, (there is no wrong answer to these questions (so they say right?) then math, and you need to know percents!!!! I don't :( can't use your cell phone to figure it out. There is customer calls pretend ones of course, and you have to type their name in the spaces, and all their info, you can however have it repeated by pressing this button, I did, but I learned that you can only press it like 3 times or you are out of luck, its best to write down the info first on the paper they give you. I really thought I did good on the test but I guess not, because by the time I got home I got an email to say I didn't pass :( I did apply for the collectiions position too but they said its similar on the testing so i would just have to pick what job I wanted if I passed the test. The test is LONGgggg SO be ready for that.. I was there for 2 1/2hrs and I was one of the first 3 that was done first, many others were still in there.. I really don't know if they cut you off after so long... It seems like a good company, I did notice that there is MORE minorities then anyone else. I think I have seen ONLY 2 white people in the whole building and everyone seems young like under 30, and I have seen A LOT of people coming and going...Not sure if that means anything.. O and it seems to be very casual, JEANS, TENNIS SHOES, SHORTS.... GOOD LUCK :)

Applied online for a CSR position. Had 7 years experience. Took a personality and skills assessment test in a classroom setting with a group of 20 - 25 persons. The test consisted of math questions, upsell skills, and personal information (age, gender, etc...). I aced all sections of skill assessment and was the second person to finish the exam. Upon completion, the facilitator had a brief conversation with each applicant about the next step of the process. I was told simply "You did not meet the standards." I spoke with each person that was rejected (all white males over the age of 40) and learned they got the same message. As I left the call center (unescorted) I took a stroll through the call center floor and noticed that all employees were minorities and women. The only white male in the building was a handicapped individual in a wheelchair. 'Nuff said?