Depending on the area, it takes a long time for you to be contacted for an interview. The first is a phone interview, mainly asking about scheduling options and experience. Next is the first face to face interview. Then 2nd interview with the Store Manager, and then the call if you have the job
Interview questions [1]
Question 1
Describe a time when you had to go above and beyond for a customer
I applied online. The process took 4 weeks. I interviewed at AT&T
Interview
Firstly you have to fill up an application on their web site. A recruiter will contact you. After the phone interview you get another two or three group face interviews. Finally the recruiter sends you an offer contingent to a background and drug test.
I applied online. The process took 2 months. I interviewed at AT&T (Grayson, KY) in Mar 2009
Interview
Submitted application on line and contaced by HR. A few weeks later, I went through a simulation program assessment. Another week or so passed and I was scheduled for a one-on-one interview with a team manager. I was offered the position at the end of the interivew.