Starts off with a video interview that lasts for about 45 minutes. They ask general questions and then go through a series of role play questions. They got back to me within about 2 days.
I applied online. I interviewed at AT&T (Missoula, MT) in Jul 2020
Interview
The interview was over zoom. The interviewer asked me standard questions such as, "tell me about yourself?" and "what are your strengths and weaknesses?" There were also several situational questions and a mock exchange with a customer.
Interview questions [1]
Question 1
Describe a situation where you dealt with a difficult customer?
Easy enough if you know the basics skills for sales and know how to speak and convince.
Two interviews and role play after both of the two interviews. Do research and you will be okay