I applied online. The process took 3 weeks. I interviewed at AT&T (Dallas, TX)
Interview
Applied on website, took online assessment, met with team leader. Team leader just asks you few questions about yourself and why you want to work for company. What you think about the position and are you ok with the training times/attendance policies.
After interview you are told you will hear something within a week, but I guess that can sometimes take longer.
Interview questions [1]
Question 1
Standard STAR questions.
Name a time you had a upset customer and how did you resolve their issue?
Why do you want to work here?
Are you ok with the hours/attendance?
I applied online. The process took 4 weeks. I interviewed at AT&T (Ocala, FL) in Dec 2012
Interview
They go off the star process, Situation, task, action and response. you can find information on this online, make sure to have your examples and go over them enough that you feel comfortable saying it, they will have quite a few different types so cover them all
I applied through other source. The process took 1 day. I interviewed at AT&T (Seattle, WA)
Interview
The hiring and interview process was very informative. The resources who interviewed were very knowledgable and the discussion points were very detailed. Overall an excellent interview.
Interview questions [1]
Question 1
There were no extremely difficult or unexpected questions.