I applied through a recruiter. The process took 2 weeks. I interviewed at AT&T
Interview
Here's what goes down:
1. You apply.
2. Phase 1: The Testing
The company that issues the test is NOT from AT&T. Their sole purpose is administering the 50 questions of the Premises Assessment Test (PTA).
Before the exam they will give you a brief Test Guide Review Packet. Not really that hard of a test.
Once you complete the test they say they will contact you via email.
3. Phase 2: The Email Response (Part 1)
It should look something like this:
[Name]
Thank you for submitting your initial application for the position of Wire Technician - [City], [State],[Job #]!
We will be evaluating the information you provided, and may contact you by email if we need additional information and to let you know if your skills and experience match this opportunity. Please continue to check your email (including your SPAM and junk email folders).
Thank you for your interest!
Best regards,
AT&T Staffing
4. Phase 3: The Email Response (Part 2)
At this point you should receive an email from the Recruiting Coordinator that looks like the following if you passed the PTA:
Dear Applicant (literally that's what it says not personal whatsoever),
There will be a Realistic Job Preview (RJP), also known as an interview, for the AT&T Wire Technician position, on [Day], [Date] at [Time]. The location for the preview/interview will be: [Address], and I would like to invite you to attend.
**THIS IS AN INTERVIEW INVITATION EMAIL ONLY. Seating is limited so please let me know if you are available to interview by responding with your name, date and preview location IMMEDIATELY.
If you are NO LONGER interested in continuing in the process please reply letting me know you would like to be withdrawn from consideration.
Once you confirm your availability I will send you an interview confirmation email.
Thank you,
[Recruiter's Name]
Recruiting Coordinator
[Contact Information]
5. Phase 4: The Realistic Job Preview (RJP) & The Interview
Once you meet at your designated location you will find a document at your seat named "Premises Tech and Wire Technician Assessment [PTA] Candidate Documentation Form" and a video will be shown a video about what Wire Tech's do. Lucky for you I remembered the name of it. You can watch it early via the link below:
http://www.youtube.com/watch?v=osw28XoWf3c
After the video and introduction you will begin to talk about the following topics in detail:
- Safety, Safety, Safety (Did I mention Safety?)
- 9 Weeks of training (some of this training WILL be out of your local region)
- What you must buy: Belt and Boots from $300 allowance they give you if you are accepted
- Average work day: 8am - 11pm (at the latest. Could be 6pm but rarely is)
- 65 - 70 hours per week
- NO WHITE SHIRTS OR NAVY BLUE PANTS ALLOWED
After you discuss these topics in more detail then you are asked to fill out the Documentation Form that I named above in detail and answer the following questions. Questions 2-4 have three boxes under the question that are the following: Situation, Behavior, and Solution. These boxes MUST be filled in as they are part of the answer.
After this you are taken to a room to have a one on one interview. To be honest, not much happened in mine. I was asked "Where do you currently work?" I answered the question. My interviewer scanned my answers and then said "Well if you don't have any more questions then you are free to go."
That' s the entire process. So long story short if you fail on any of these phases you can reapply in 6 months. And don't think that's a joke. They take that seriously.
Hope this helps some fortunate soul.
Interview questions [1]
Question 1
Interview Questions (ALL):
1. Please describe any work experience, education, or training you have that you believe prepares you for the Prem Tech (or Wire Tech) job.
2. Tell me about a time when you dealt with a customer who was angry or upset with you or the company you worked for.
3. Tell me about a time when you had to explain or demonstrate how to use a product to someone (the candidate should also discuss a piece of equipment or software, a service, or an idea).
4. Tell me about a time when you needed to overcome a difficult obstacle or problem in your work.
I applied through an employee referral. The process took 2 weeks. I interviewed at AT&T (Atlanta, GA) in Jan 2010
Interview
During the interview process the hiring manager asks questions to determine your work ethic and to determine how you will fit in the job. The good part is that you are aware of what the hourly pay is before the interview.
I applied online. The process took 3 months. I interviewed at AT&T (Wilkes-Barre, PA) in Sep 2010
Interview
Interview was easy they like people with sales experience and love for technology. Hiring process took a while the company that does a background check for them is very meticulous and takes forever to verify previous employment. it took me a good 3 months to get this job.
Interview questions [1]
Question 1
Interview was easy normal cut and dry questions. For example: why do you want to work here, and etc... I talked for the most part.