AT&T Retail Sales Associate interview questions

Name a time when a technology problem frustrated you? Most difficult situation and how did you handle it? how do you handle a customer who only wants to pay her bill? Tell me about yourself? Why AT&T? What do we do different than other cell phone companies? What do you do if you are not meeting your quota(goal)? what kind of starter are you? Basically are you a self motivator or do you need to be pushed!