I applied online. The process took 1 week. I interviewed at Amazon (Noida) in Jan 2020
Interview
It is not easy one. You need to be proficient in English and must be more of a human to handle the customers. Amazon hires 3 people out of 100. So you need to be best of best
Interview questions [1]
Question 1
What are the qualities of an ideal customer care person
I applied online. The process took 3 months. I interviewed at Amazon (San José, ) in Nov 2021
Interview
You need to pass the assessment first, if you pass it you will get a standard interview, you are required to talk about yourself and how do you see yourself in 5 years. Recommended to use the star method to describe your scenarios.
Interview questions [1]
Question 1
Due to the nature of the position the interview has not much weight, the most important is the assessment.
Two days after interviews got a call from a HM saying I passed but position was closed. So I had to go through a team matching.
Scheduled a couple of calls with different teams. All calls were good, managers were trying to "sell" their teams. Picked the one I liked more and mentioned it to my recruiter. Got an offer next day.