After the initial application online, a recruiter from the Seattle recruiting team contacted me for an initial phone interview. During this interview, the interviewer asked for a description of your background, the reasons on why you chose to apply with amazon, your salary needs, relocation applicability. Additionally, the recruiter asked for past examples of leadership, motivating your team, continuous improvement, and safety. After this interview, if the recruiter believed that you passed or where appropriate for the position, the next step is an interview with an Operations Manager at a fulfillment center over the phone. During this interview, it is simply a more detailed interview that the initial recruiter went over. Concrete examples of leadership, your ability to motivate, your importance to safety and continuous improvements are needed. The Ops Mgr will follow up with questions to find out the skill sets that you posses such as stress tolerance, ability to work "peak seasons", planning abilities, and general people management responsibilities. The Ops Mgr will then rate you on the answers that you provided to the questions asked. The ratings of this interview will determine if you continue in the process. The next step is an on site interview/panel/tour at a fulfillment center, probably in Phoenix, Az. This happens roughly one to two weeks after the interview with the Ops Mgr. If you are chosen to go to a fulfillment center to interview all arrangements will be make through amazon. Amazon will fly you out to whatever center you are to visit one day before the interview, in my case Phoenix, pay for your rental car, and pay for your hotel accommodations. My interview was on Thursday, I flew out on Wednesday and had all Wednesday to myself and was required to be at the site at 11:30am. The on-site interview consists of an hr tour where you see the entire operation from in-bounding product to fulfilling orders to out-bounding product. During this time, you have the opportunity to ask whatever questions you might have, at this time, it is very encouraged to look for processes that can be changed. During your interviews you WILL be asked what you saw during your tour that can be improved upon. After the tour, you go into the room with all the other candidates, maybe up to 10, and you work on a math question. You have 20 minutes to work on this math question. At the end of the 20 minutes, the interviews start. Three interviews in total, one being with a General Ops Mgr, one being a panel with an HR person and a Sr Ops Mgr, and one being with someone to review your math problem answer and answers to pre-assigned case problems. You get the case problems about a week before the interview. At the end of the three interview sessions, everyone is free to leave. The HR recruiter told everyone she would contact them by Tuesday of the next week at the latest. I was contacted the next day with an offer.
