Amazon Customer Service Associate interview questions

I was contacted because I went through the steps and sent my requested documents. I waited 2 months and when I contacted them again, they canceled the process and didn't let me know. I turned down several offers, and still, they didn't empathize with the candidate.

After the written assessment, there's only one HR round which happened on phone with a duration of roughly 15 to 20 mins. Starts with self introduction then You will be asked to speak for 3-5 minutes on any topic of your choice. Finally, ends with salary discussion. That's it!!