I applied in-person. The process took 1 day. I interviewed at Amazon (Pune) in Aug 2019
Interview
It was good and easy but too lengthy. I Had to sit there since 12 noon till 6 pm in the evening. They asked normal introduction part and communication skills and put me through it
It was a one on one interview. Wherein the interview was done in Amazon office itself in Hyderabad. It took a whole day. There were three rounds. And there was a personal interview in the end
First there was an English MCQ test followed by an English speaking and writing skills test and finally an interview was conducted. Interviewer had asked very basic questions nothing challenging per se. English tests are also of basic nature. One must just have enough English speaking skills to crack this job.
Interview questions [1]
Question 1
Tell me about yourself Why do you think customer service is important