Amazon Customer Service Representative (CSR) interview questions

Without doubt the worst recruitment process I have ever experienced. The internal recruiter ignored my attempts to ask about the compensation package over a two month period. Only two days before the final interview I finally managed to squeeze out some vague details which she grudgingly gave. Despite having my salary expectations on record she finally disclosed that the salary was less than half of what I was previously on and there was no commission scheme for this sales role. No apologies were issued for the two months of time wasted and her manner was incredibly rude and purposely unhelpful. The whole Interview process was incredibly disorganised and time consuming and I would never recommend anyone applying if this is a representation of what it’s like to work at Amazon.

There is one phone interview for an hour. If you clear this interview, you will be invited for an onsite interview. There are five interviews onsite, all in one day. Interviews are in a casual environment. After the first two interviews, you take a break and are escorted for lunch.