Amazon Customer Service Representative (CSR) interview questions

I applied to a few jobs and was reached out to by a recruiter. I never got the actual job description for the account manager role that my interview was for nor was it available online as I searched it numerous times. I advised the recruiter multiple times as first I got a broken link, then no link, then a posting that did not match the job ID. I prepped as much as I could without seeing the job description as it was never provided despite asking multiple times and was given one for a different role. Given the lack of clarity, I did not make it past the phone interview and now seeing the job posting online (it was posted now) that I was interviewed for, I can see where I was not prepared. My rejection email even had a typo in it. I’ve recruited for the company that I currently work for and hope they coach their recruiters better as this experience was terrible. The worst part is, when you’re rejected for a position, it is apparent you are completely barred from anything else that may come up.