Amazon Customer Service Representative (CSR) interview questions

First two rounds are phone interviews. The first round was fine, but the interviewer in the second round had this act on, he was trying to play a ruthless, hard taskmaster.

3 phone interviews with 2 people from the department where the position is located and 1 with a bar raiser. The interviewers are trying to see whether you share values with the Amazon leadership principles and whether you will improve Amazon as a company. Heavy on culture fit questions