Amazon Customer Service Representative (CSR) interview questions

Protracted process combining Amazon leadership principles plus actual sales acumen Amazon interview summary HR- motivation/ experience Hiring Manager Call simulation and role play Business case presentation role play Team member interview Team member interview Managing director or another senior member Bar raiser interview

Phone call with hiring manager. Next a phone call with someone on the team ( which they said was just a "day in the life of the job" but turned into a behavioral interview ) Brought onsite for 9am to 2pm interview schedule. 45 min PowerPoint presentation in front of 7 people involved. Very robotic, very cold, interrogation type of interviews. Can't ask any personal questions, and they don't care about you as a person just as long as you meet their 14 leadership principles. Shuffled from one person to the next like you are on an assembly line. If you don't get an offer they send you an automated, generic email and will not tell you what you did well or failed at.