I applied online. The process took 1 week. I interviewed at American Express (Phoenix, AZ) in Jan 2013
Interview
I got an e-mail from a recruiter, and scheduled a phone interview for the next day. The interviewer I spoke to was kind and courteous (I had pneumonia, and my voice was raspy -- she was understanding and sympathetic). She asked all of your usual BI questions, but when she asked if I had any questions she was unable to answer any of the ones I posed. As it turns out, she does not work for American Express, but a screening service.
Interview questions [1]
Question 1
It was most difficult to think of questions to ask after I found out she is not actually part of the company at all. It's a bit of a catch-22 because you can't just not have questions, but it seemed like all the information she had was readily availiable on their website. If you've done your research on the company you know as much as they do.
I interviewed at American Express (Fort Lauderdale, FL)
Interview
American Express uses STAR method a lot and learning that will help you during the interview. Expect a lot of scenario questions. They are also looking for personality, which can sometimes carry you further than your experience.
Interview questions [1]
Question 1
Tell me about a time you had to deliver a difficult message.
Interview process was very smooth, had a great recruiter to prep me. Did 3 rounds of interviews, the last round was with multiple candidates and hiring managers from Amex. Answering questions and roll playing with different hiring managers as well as being responsive when the hiring managers was going through some job details
Interview questions [1]
Question 1
Tell me a time where I had to make a change into a work setting and how did I adapt and handle that change.
I applied online. I interviewed at American Express (Miami, FL) in Dec 2020
Interview
Had me answer 3 dry video questions, then HR called me asking generic "are you legal" questions, then radio silence for a month only to receive the no thanks email.