American Express interview questions

It was just a screening with the internal recruiter but I thought it went well although I didn't get the job. She was very nice and made the interview casual.

The recruiter contacted me to ask for my availability and to schedule a screening. At tHe screen the recruiter mentioned that he would get back to me by Wednesday, two days after my screening to sent up an interview. Or to provide follow-up feedback. However, he has since ghosted me its been weeks and has not responded to the emails I sent. I thought American Express was a reputable company, and their lack of communication seems very unprofessional, especially after telling me that I was a great fit for the position.