American Express Customer Service Representative (CSR) interview questions

First interviewer asked traditional questions as expected, plus had to demonstrate the ability to think on my feet. Second interview was more of a conversation, with interview questions, but felt more relaxed, even though it was more detailed. Turnaround time for decision was quick - found out within 2 days. Receipt of offer with salary details came within a week after that. Very impressive (worked for a company in the past that took a LONG time to let you know status - and even slower if you weren't being considered).