I applied in-person. I interviewed at American Express (Gurgaon, Haryana)
Interview
Very nice and friendly. I still remember my manager who had interviewed me. I think the company is one of the best places to work in. I wish I ha not left but as I was new to the industry I did not have a comparison perspective of what is good employer.
Interview questions [1]
Question 1
They basically checked my English speaking skills.
I applied online. The process took 1 day. I interviewed at American Express (Brighton, England) in Jan 2023
Interview
the interview was certainly thorough, tough and competency based for sure. the telephone customer query part was not telephone based as they had issues with there phone system at the time, so I had the interviewer face to face which was quite off-putting.
Interview questions [1]
Question 1
I was asked to describe a time I resolved a challenging customer issue