Glassdoor users rated their interview experience at American Express as 100% positive with a difficulty rating score of 2.5 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Travel Consultant and rated their interviews as the hardest, whereas interviews for Travel Consultant and roles were rated as the easiest.
Went through a series of phone screenings and then came in for an in person interview. I met with three different people and had three separate 30 minute interviews with each of them.
I applied online. I interviewed at American Express (Phoenix, AZ)
Interview
Round one was a thirty minute HR telephonic screening interview. Round two was a four hour written test consisting of a test case scenario. Round three was a round robin interview with five managers each asking five questions.
Interview questions [1]
Question 1
Behavior-based interview questions. Nothing that would throw you for a loop if you complete a self-assessment on your own beforehand.
I applied through college or university. The process took 2 days. I interviewed at American Express (Tempe, AZ) in Mar 2014
Interview
Applied on the website after visiting their booth at my university's career fair, and I was invited to an interview on campus the following week. The interview consisted of two separate 45-minute sessions, each with one person asking behavioral questions, and both were relatively friendly and engaging. I was later invited to their "super day" for a second round of interviews, which narrowed down to about 20 students. This included a tour around their campus and again two separate interview sessions. One of the interviewers also included his own technical questions not on the packet they were given, while the other stuck to the standard behavioral questions, some of which were repeats of the questions from the first round.