I applied online. I interviewed at Apple in Jun 2014
Interview
I applied through the Apple website. I wrote a honest cover letter describing why I would be a excellent candidate for this position. I also discussed my strong preference and like for Apple products. About two weeks later I received a phone call from a Apple recruiter and we spoke for 10 minutes. I was asked a handful of high level technical questions such as how do you conserve power on a iPhone and what is a hard drive. After the interview was complete I was scheduled for a second interview which was about 20-30 minutes long via FT. I was once again asked more technical questions as well as performed some role playing. It was a thorough interview and I could tell Apple has done this many times before. I was then scheduled for a third interview with a human resource manager for a few days later.
Interview questions [1]
Question 1
How would you describe RAM to a person that has no idea what it is?
I applied online. The process took 3 weeks. I interviewed at Apple
Interview
Got a phone call from Apple a really nice lady, then they call me the next week, the interview was about how do you deal with a angry customer or if a customer tells you that he can't send any emails... Then 2 days later other guy called me and the interview was longer, he asked me more real life situations, and do some role plays beteween customer and Applecare advisor, Got an email 3 days later saying that they will move foward for other candidate.
Interview questions [1]
Question 1
None, i think they are looking for someone with more customer support knowledge than tech support.
I applied through a recruiter. The process took 3 weeks. I interviewed at Apple in May 2014
Interview
Submitted application, then got a call from a recruiter two weeks later. She did a few basic questions and role plays, and then set up a video interview with another recruiter for me two weeks later. Second recruiter covered same things as first, just more in-depth. I am now scheduled to talk with a hiring manager in two weeks' time.
Interview questions [1]
Question 1
What kind of email would you recommend to someone who wants to sync their account across devices?