Apple At-Home-Advisor interview questions

There is an application process, then they will contact you for an interview. When they do you specify mode of communication via the internet. I chose Skype instead of Facetime, which they brought up in the interview. The interviewer was very kind. She told me to relax and it felt like we were just having a conversation. The flow was good, with not very difficult questions.

You will be asked about your customer service skills and basic technical skills and that means they will have you tell a story about a time you handled a hot customer or your family ipad would not connect to the wi-fi at your home and how you went about solving it. typically 2 interviews over the phone and 1 via facetime. All interviewers will be different people.