I applied in-person. The process took 3 days. I interviewed at Apple (Santa Barbara, CA) in Nov 2013
Interview
The interview process was a bit legnthy, I was internal, I applied for the role online like everyone else, I had several letters of recommendations provided by other technicians that vouched for my technical expertise. I actually wasn't even going to get an interview at all but took the imitative to go speak to my store leader about why I should get the position. She said she would interview me, and which point I had three interviews, one with a general manager, another with the store leader, and another with the market team leader. The question that were asked wee odd and did not really pertain at all to the role but more focused on how you would solve problems, or how you have solved problems previously.
Interview questions [1]
Question 1
Tell us about a time in your life where you had of plan of doing something a certain way, then something happened that forced you to accomplish the task in a different way.
I applied online. The process took 6 days. I interviewed at Apple (Wilmington, DE) in Feb 2012
Interview
It starts as a group interview. There are a few tech questions however more about how you work with others. There were a lot of questions about interactions with customers. There weren't too many technical questions.
Interview questions [1]
Question 1
when was a tough interaction you had with a superior and how did you get them to see your side?
I applied online. The process took 1+ week. I interviewed at Apple (New York, NY) in Aug 2013
Interview
Three interviews primarily focused on customer service and technical background. Group interview followed by two one on one interviews. Laid back but also intense. Interviewers are nice but do ask challenging questions. More concerned about how you handle conflict resolution.
Interview questions [1]
Question 1
Give an example of when you had to deliver bad news to someone?