Arm interview questions

First round was via Hinterview, it would not allow you to repeat answers. Second was a remote interview via Zoom with hiring manager, standard interview questions. Both were around 1 hour long. Hiring managers were both friendly and the interview was relaxed. The process seemed very disorganised. Each time I was contacted by their people services team who from what I could gather were overseas, I was contacted by a different person. Responses were slow and when I was not given an offer I requested feedback as I was promised this during the interview with the hiring manager. I have sent around 5 chasing emails for this but nothing. Very disorganised.