I applied online. The process took 3 weeks. I interviewed at Bank of America in Sep 2009
Interview
HR called me and told me they were interested. They asked me a few questions about my previous employer and how much I made. They told me they had 2 locations with an opening and I would interview with both. I interviewed with both managers and both went well. The recruiter called about a week and a half later and told me they would be doing the background check on me. They told me not to leave ANYTHING out as this background check would be extensive. The people from the background check actually called me to verify some information.
Online application for this job I was not very prepared for it as it is not my main field but wanted to try to change careers and I thought it would be an opportunity to work on my communication skills
Very upfront with open ended questions. Had to do a mock phone call in front of the hiring manager and another representative. It was a little intimidating but I survived.
Interview questions [1]
Question 1
They asked me specific questions about my sales goals and what are my specific methodologies.
Long, it was a nice process but asked a variety of questions. some of the questions pertained to other times working with clients but other questions were more personality driven
Interview questions [1]
Question 1
Name a time you had to help a client and it was difficult