Initial phone interview with basic questions; was invited back for an interview. When I arrived at the interview, I was then informed that it would be a "group interview" which in my opinion are a bit impersonal. The group interview went well just a bit awkward at first but as time went by we all started to get more comfortable with it. They had us do some "role playing" (teller - customer) which was pretty simple but NOTHNG compared to the real deal. Yet again they can't teach you how to react to customer's attitudes either. One thing that I did not like was when I met one on one with the HR person "assigned" to me. In my application and over the phone I was specific as to what location I wanted to work at and it was vital I work there (I lived on campus and did not have a car and public transportation was scarce) yet he was insisting I take a position at another location which would've been inconvenient to my schedule. However, I held my ground and got the position at the banking center of my choice.

The first conversation was over the phone with the recruiter. Then they connected me with a branch manager for an in person interview. I had a third interview at another location an then got the job offer.