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      Bank of America

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      Customer Service Associate Interview

      Jan 17, 2020
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Bank of America

      Interview

      I applied and they send you a link for an assessment if you qualify then they call for a phone interview and eventually an in person interview. If you qualify you’ll get a call in a week for the offer if you don’t hear back then they’ll send you a rejection letter in two weeks

      Interview questions [1]

      Question 1

      What does costumer service mean to you
      Answer question

      Other Customer Service Associate Interview Reviews for Bank of America

      Customer Service Associate Interview

      Apr 24, 2022
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Bank of America

      Interview

      Company fully explained job responsibilities. First.step was a telephone screening with HR then a scheduled interview with the department manager. Second interview lasted 30 minutes. This job requires a full background check.

      Interview questions [1]

      Question 1

      Explain how your customer experiences mirror our job description
      Answer question

      Customer Service Associate Interview

      Feb 1, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Bank of America in Mar 2017

      Interview

      This was an extremely long and drawn out interview process. Each round of interviews were done with several people. The entire interview processe was confusing and very un personal. At the end of the process, which took over a month, I no longer desired to work there. The work environment did not seem like the type of company that values their employees.

      Interview questions [1]

      Question 1

      How many high net worth people do you know?
      Answer question