The process took 3 weeks. I interviewed at Bank of America in Jun 2008
Interview
Current employee applying for new position within the company. Interview by phone with recruiter was followed by interview with direct manager hiring for position. Be truthful and speak from experience as they are looking to see how you relate to customers and coworkers alike. They will ask questions about how you have dealt with difficult situations and will also ask about experience coaching associates.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer. What was the situation and how did you turn it around?
I applied online. The process took 2 weeks. I interviewed at Bank of America (Portland, OR) in Jan 2015
Interview
Everyone was very friendly and fun. Like a family. They mostly want to see that you can work in fast pace environments and that you are competitive with sales. Tellers job is mostly about referrals to who they are seeing for each transaction.
Interview questions [1]
Question 1
Name an experience where you had a problem with a customer and how did you over come it?
I applied online. The process took 2 weeks. I interviewed at Bank of America
Interview
It was a good experience. From the applicaion to the interview they were very concise and informative. It was a pleasant experience. They were clear with the next steps and were always to help out through the process.
Interview with hiring manager, asked a lot of questions about experience and what would be brought to the company and how different situations would be handled if faced with difficult situations.
