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      Bank of America

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      Personal Banker Interview

      Feb 11, 2011
      Anonymous Interview Candidate
      Norfolk, VA

      Other Personal Banker Interview Reviews for Bank of America

      Personal Banker Interview

      Feb 1, 2026
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Bank of America

      Interview

      Online application for this job I was not very prepared for it as it is not my main field but wanted to try to change careers and I thought it would be an opportunity to work on my communication skills

      Interview questions [1]

      Question 1

      A very personable experience good
      Answer question
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Bank of America (Norfolk, VA) in Feb 2011

      Interview

      Applied online on a Friday, received an assessment test on Monday, received a call from the recruiter on Tuesday, it went to voicemail and she did not leave a return number to call back, all she said was she was calling to talk more about the position and that was it, she talked fast and with her accent I barley understood her. The caller ID read as private number, she called back later that day and asked some questions, she was very nice , asked me why I left my last company and then she went to tell me the range of the pay for the position and if that was ok, I told her it was within the range that was acceptable . She then set me up with a phone interview for Thursday at 2pm with the branch recruiter. Spoke to the recruiter, went over my background, she asked several questions regarding, how would I handle a customer who is not happy with their service. Have I had the opportunity to go beyond my normal duties and what did I do. Tell me a time that I when…. She was very nice, we spoke about 1 hour, asked me if I had any other jobs that wasn’t listed because when they do the background check they pull up by social security and if there were any other jobs then it will show up. Asked me if I could make the face to face interview, it was going to be a group interview and a panel and told her yes. She said that she would be sending me the information to attend the interview for the 14th of February, still waiting for that………. Received the e-mail for the Interview on the 9th for the 14th at 1pm and today I sent her an e-mail to cancel the interview, in between all this time I had already interviewed with another company and I have my final interview on Monday 2 hours before this interview with BOA and this company pays better and it’s not in banking. ? ya just have to go where the money and opportunities are.

      Interview questions [2]

      Question 1

      why did you leave your last position?
      Answer question

      Question 2

      can you tell me a time you have to deal with an upset customer.
      Answer question

      Personal Banker Interview

      Aug 14, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Bank of America

      Interview

      Very upfront with open ended questions. Had to do a mock phone call in front of the hiring manager and another representative. It was a little intimidating but I survived.

      Interview questions [1]

      Question 1

      They asked me specific questions about my sales goals and what are my specific methodologies.
      Answer question

      Personal Banker Interview

      Mar 3, 2025
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Bank of America

      Interview

      Long, it was a nice process but asked a variety of questions. some of the questions pertained to other times working with clients but other questions were more personality driven

      Interview questions [1]

      Question 1

      Name a time you had to help a client and it was difficult
      Answer question