I applied online. The process took 2 weeks. I interviewed at Bank of America (Beaverton, OR) in Jun 2025
Interview
Stage 1 was a recorded video interview with about 8–10 questions. Most of the questions focused on my background and how it related to the role. You’re given a short amount of time to think and then record your answer, so there’s a bit of flexibility, but no real interaction. Stage 2 was an in-person interview that covered similar questions—mostly about my resume, work experience, and how I’d handle client interactions. Compared to the video, this one felt more high-pressure since the questions were asked on the spot and the environment was more fast-paced. Overall, both stages were centered around customer service, communication skills, and your ability to build client relationships.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult situation at work
Initially phone interview, then at the branch. It was pretty straightforward. The bank manager asked me a couple of questions, one of them being why I am applying for that position. Then she asked me to do a role play about a credit card.
Interview questions [1]
Question 1
Why do you want to leaver your current job and work at Bank of America?
I did the hi revue video interview and proceeded to having a physical interview with the the branch manager. I was told that the recruiter would get back to me but nothing till now, it's been 5 months now. I called and dropped voice messages no response. I feel a response whether good or bad should be given to candidates. I did not expect this from Bank of America.
The in-person interview started 17 mins late and then ended early, seemed like they didn't want to hire me already. Don't waste time if you don't want to hire someone.
