Barracuda Networks Technical Support Representative interview questions

Interview process was almost 2 hours with a test and payment process and in the end they said they are happy and need my information for more check even they ask me to fill out a form with my social security number and other information. The problem is, they dont care, if they dont accept someone to inform , They said 2 weeks process Need, I was waiting 3 weeks no news finally I emailed them twice to know what happened, they didn't answer, in week 5 I called and leave message on company phone about i need only answer. And next day my interviewer called me and inform me its on process and on week 7 finnally send me an email we are sorry !!!