easy questions, behavioural - focused on wether you can handle customer interactions well. "Tell us about a time when you handled conflict", "How would you approach an upset customer", etc.
Easy interview
Application
I applied online. The process took 4 weeks. I interviewed at Best Buy in May 2011
Interview
Hiring and interviews are a standard process. You will get a phone interview, if they like you, then you will have a an interview with one of the assistant managers. Finally if you pass the interview with the assistant managers then you will finally sit down with the general manager who will go over pay and expectations at that time. If you make it to the GM you are pretty much in. Don't be too agressive trying to get a position the managers don't have time for people who call every day wondering what the status is of their application, it's a real turn off. Also after the GM interview don't expect to start working right away, usually there is a 2 week waiting time and they do a induction class with a couple of people they hire getting you used to Best Buy then they will put you through more training and many hours of computer training too.
Interview questions [1]
Question 1
Nothing is out of the ordinary, standard questions.
Very simple first on the phone interview, then come to the store for a in store interview with asst. Manager, then you have an interview with the GM. Relaxed for the most part
I applied online. I interviewed at Best Buy (Colorado Springs, CO) in Jul 2016
Interview
It helps to have a background or an understanding of technology as well as customer service. They are looking for people who have a desire to work and are flexible in helping your teammates out as well.