I applied online. The process took 2 days. I interviewed at Best Buy (Phoenix, AZ) in Apr 2012
Interview
3 days after I filled out my application online for one store, I got a callback from another store for a interview. First interview was with the Supervisor of the computer department. A second one followed up imminently with the manager. After having a talk with him, he said that he would schedule an interview with the general manager within the next 2 hours. 6 hours later I got a call back from an assistant that my interview would be in the afternoon. The next day, just as I was getting ready for the interview, I got another call that my interview would have to be rescheduled due to a conference call. So I showed up for the interview on time, and it was 45 minutes long, where mostly the GM talked about reaching their sales quota, customer relations, etc. I was also promised a call on the following Thursday, but that call never came, so I called in on Friday morning to find out that 'they didn't had space' for me. After contacting the manager from the 2nd interview, this was exposed as a lie.
I applied online. The process took 3 days. I interviewed at Best Buy in Apr 2012
Interview
I'm only speculating right now since I still have yet to do the 3rd interview with GM, but I will tell what I have experienced so far.
I applied online for the cashier position, yet when I received the phone call from HR, she told me that they were hiring for a multi-channel sales associate. That was interview #1, which I didn't realize.
Interview #2 was the longest, but me interviewer was extremely pleasant and we connected well. He asked me a few mandatory questions such as, what's the best way to deal with a difficult customer but keep them engaged etc. He was extremely flexible with my schedule taking into account my student schedule and needed family vacation (4 days). I am yet to get the call about my final interview with GM, so wish me luck!
Interview questions [1]
Question 1
If you had a customer (on the sales floor) who was excited about a product, and another customer who had a problem with it, how would you go about tending to the other customer while helping the troubled one with his/her problem?
I applied in-person. The process took 2 weeks. I interviewed at Best Buy in Jun 2010
Interview
Best Buy has a normal process for a company it's size. Phone screen, electronic portfolio review, final 4 to 6 candidates from phone may get called in for a 1:1 with HR, Hiring Manager, and panel interviews with potential co-workers and business partners. Panels can be up to 3 to 5 people each and as many as 4 panels. This may be all in one day or spread out over two days pending people's schedules. If you haven't interviewed with a large corporation this will be very difficult. Questions are generally the descriptive type story telling stuff.
Interview questions [2]
Question 1
If you could be any type of animal, what animal would you be and why?