Best Buy Sales Associate interview questions

I put in an application online about 3 weeks ago. I had not yet received a call, so on Sunday night I went in and talked to one of the managers, asking if he had seen my application. So he went in the back and got mine, looked over it for a second and then just asked me, why bust buy, and another about my availability. Then he told me to come in Tuesday for an interview with the manager of the sales department. So I got there 30 minutes early, which they liked. Then my interview started right on time. He asked me to tell him about myself. I did, then he pulled out a folder with pages of interview questions. He asked: Tell me about a time when you set a goal, but did not achieve it, and how did you handle that? Give an example of a time when you gave great customer service. Describe a time when you had an angry customer, what did you do to handle that, and what was the outcome? What is 'Great customer service' to you? That's all that I can remember. He also for some reason or another, skipped an entire page of interview questions, thank God! So interview ended, he said they had to interview about 5 more people, they would hire 2 of the 5, and would call in the next few days to set up another interview. Well that was Tuesday, two days later, I received a call telling me my final interview with the GM would be the next day. So thats where im at, the interview is a couple hours away. I'll let ya know what happens..

everything from your initial communications with the company, organization and planning of the interview, number and type of interviews, and any advice you might offer to other interview candidates. Bonus points for your perceptions of the people, office, and work culture.