Bloomberg Global Customer Support interview questions

I applied online through the website and was contacted almost immediately for a phone interview. Next I researched the interview process on Glassdoor- All of the questions listed by reviewers were asked. I was completely prepared but I didn't receive a call at the scheduled time. I ended up calling Global Customer Support and explaining that my interviewee hadn't contacted me. I was then interviewed on the spot, and I thought it went very, very well- especially for the fault on their end. I could not have been more prepared and I got along great with the new interviewee who seemed very impressed by my answers and the questions I asked. About a day later I received a "we regret to inform you" email. I have no idea what went wrong.