I applied in-person. The process took 1 day. I interviewed at British Airways in Apr 2009
Interview
Hiring process is usually internal, with a one day process that involves multiple rounds of soft skill and hard skill interviews. There is also a presentation required to be made.
I applied through an employee referral. I interviewed at British Airways (New York, NY) in Mar 2009
Interview
British Airways looks for polished professionals in both appearance and presentation. Do take the time to look your absolute best as you will be the face of the company greeting their passengers.
Interview questions [1]
Question 1
How would you deal with an irate customer who is flipping out in front of everyone else at the ticket counter.