I interviewed at British Airways (London, England)
Interview
There was a multi choice question quiz with questions about BA, ranging from questions about the company to general air traffic law, under timed conditions to answer them all. There was also questions about yourself.
I applied online. The process took 3 weeks. I interviewed at British Airways (London, England) in Jul 2022
Interview
Online interview Felt rushed and just felt chaotic whilst people were popping into and out of rooms. Got put in a room with someone twice who then had to put me back in the main room because he couldn't do the second interview with me after doing the first one. The staff were very knowledgeable and answered questions when asked
I applied online. I interviewed at British Airways
Interview
Very friendly, they do put you on the spot. Role play activity, always give an alternative if the “customer” doesn’t get what they want. I.e offer vouchers etc. you have do to a bit of reading, practice before hand, nothing difficult. Annunciation is key
Interview questions [1]
Question 1
Why do you want to work for BA, what does good customer service mean to you