Fairly easy. Panel interview, asked about customer service experience, how would you deal with a difficult customer, tell us about yourself, interview was online and onboarding took around 1 month to complete
I applied online. I interviewed at British Council (Kuala Lumpur) in May 2024
Interview
Great interviewers, most of the questions art based on experience and there are some situations given. You need to give answers based on what you will do during the situations. Just be confident.
For what I experienced: you need to send the cv via the official site. Check the deadline well, including which time they are using for the deadline (local or UK time, if not UK based).
Interview questions [1]
Question 1
They want to know specific examples of how you applied your skills.