Capita Customer Service Advisor interview questions

One on one,apptitude, and managers round..very easy rounds and one can easily clear this rounds. jus be good at english. just be very confident and question its all based on resume

With the Agency that Capita use. I applied online and received a telephone call to come into the office for an interview with the Recruitment Agency. I then attended and was given an interview and a role play situation, I passed the interview and had to attend an induction at the company.