Capita interview questions

smooth and the interviewer was friendly asked basic situational questions scenario based like explain a time where you handled a difficult situation, have you ever been part of a collaboration etc

You get invited to a 45-minute interview after completing a pre-screening questionnaire and then a maths and English assessment, where you have to score at least 28/40 (you have to score at least 15 points in the English portion). Then contacted by phone to arrange the interview. The interview was a standard competency-based interview with a quick maths question thrown in. Only one recruiter. Found out the outcome instantly and was not made an offer because they didn't have the experience they were looking for (despite it being a TRAINEE role and the fact I've done the exact job on the same contract before!). Applied again in May for the same role. The furthest I got was completing the pre-screening questionnaire. They tried to contact me, but one called last about 20 seconds before the caller hung up without saying anything, then another call the next day, where the same thing happened, though this call lasted 7 seconds. Then because they had not heard from me, my application was withdrawn. The thing is, I had been trying relentlessly to contact them. My emails were ignored, and the number they provided does not work. Overall, the worst recruitment experience I've ever had.