Capita interview questions

A video call with someone calling from a different country & office. They ask stock questions and don't give feedback on your answers, so I assume the recorded video interview is then sent on for review. They weren't too sure of the shift hours or other job details. They ask standard fare questions, such as how would you deal with a difficult customer, how would you phrase an email and an example of you offering exemplary service to a customer.

Good interview. Interview process was sorted and commingled. Reached office on time . There was no delay or wait time to explore new ways of learning and smart ways of earning and slot in the morning and now