Applied online and was offered a telephone interview which lasted about 25 minutes. Basic questions such as what I know about the company, why I applied for the job and an experience I've had where someone gave me great customer service. After the interview, I was put on hold for about 3 minutes so the interviewer could calculate my score and then was offered an "interview" at an assessment centre 2 days later.
The assessment centre "interview" wasn't really an interview but merely a simple group activity. There was only 5 of us in our group. Our task was to allocate different amounts of money (budget was £2million) between 5 endangered animals and we had to explain our reasoning for which animal should get the most and why. After the group activity was finished, we had a tour around the call centre. The whole trip was supposed to take 2 hours but we were only there for just over an hour. Received a call a few hours later telling me I had been successful and was offered a job.
Interview questions [1]
Question 1
Why have you applied for this job?what do you know about capita?
Interview process was pretty easy, interviewer made me feel at ease and asked your usual interview questions, after a couple of days I got an email to confirm they were offering me the job
I got a phone call and later i had video interview. Lady that talked to me asked couple of question about my experience and left the meeting saying that she will contact me. She never did.
I applied online and heard back shortly for an interview. The interview process was straightforward and I was informed of the outcome of the interview on the day to let me know that I had been accepted.
Interview questions [1]
Question 1
Describe a scenario l of when you went above and beyond?